Report an issue

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In this section, you can:

We may use your report to let people know about misconduct, and as intelligence to help us take further compliance or enforcement action, when it is appropriate to do so.

Our main aim with any serious breaches of the law is to stop it from happening. Getting a remedy for consumers in individual cases is a secondary issue for us.

Do not use these forms or hotlines if you are trying to resolve a problem with another party. Instead, view our Resolve your problem or complaint page.