Apply for registration - owners corporation managers

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Individuals with an equivalent licence or registration in an Australian state or territory that is participating in Automatic Mutual Recognition (AMR) may be able to practice as an owners corporation manager in Victoria by submitting an AMR notification. For more information, view Automatic mutual recognition.

Definition

An owners corporation manager is anyone appointed by an owners corporation (formerly body corporate) to carry out its functions in managing and administering the common property.

These functions include maintenance and repairs, collecting fees, maintaining insurance and keeping financial records.

Any person or company carrying on business as an owners corporation manager for a fee or reward in Victoria must be registered by the Business Licensing Authority (BLA).

You can apply for registration using the myCAV 'Start application' button on this page.

Any person or company carrying on business as an owners corporation manager for a fee or reward in Victoria must be registered by the Business Licensing Authority (BLA). You can apply for registration using the myCAV 'Start application' button on this page.

Before you start your application

Eligibility - individual

To be eligible for registration, you must hold professional indemnity insurance with a minimum coverage of $2 million. 

You are automatically ineligible to be registered if you are currently:

  • under 18 years of age; or
  • insolvent under administration (bankrupt, debt agreements under Part IX or Part X); or
  • a represented person under the Guardianship and Administration Act 1986 (where a guardian or administrator has been appointed).

Anyone who has been convicted or found guilty of the following offences within the last 10 years is not eligible for registration.

  • An offence involving fraud, dishonesty, drug cultivation or trafficking.
  • An offence involving sexual slavery or servitude.
  • An offence involving child pornography or violence.
  • A sexual offence or an offence connected with sex work.
  • An offence committed outside Victoria that would constitute an offence referred to any of the examples above, if it was committed in this state.

The offences must have been punishable by a prison term of three months or more when the person was found guilty or convicted. It must not be a spent conviction within the meaning of the Spent Convictions Act 2021 (Vic) or any equivalent law of a state or territory of Australia or of the Commonwealth. For more information, view the Spent convictions page.

Automatic mutual recognition

If you are currently registered in another state or territory of Australia, you may be eligible to work in Victoria under the Automatic Mutual Recognition scheme without having to apply for a new registration. You may be required to notify the BLA.

Eligibility - company

To be eligible for registration, a company must hold professional indemnity insurance with a minimum coverage of $2 million.

The company is automatically ineligible to be registered if:

  • it is under external administration, or
  • any of its directors are currently insolvent under administration (bankrupt, debt agreements under Part IX or Part X) or a represented person under the Guardianship and Administration Act 1986 (where a guardian or administrator has been appointed).

The company may also be ineligible if any director has been convicted or found guilty of the following offences within the last 10 years:

  • An offence involving fraud, dishonesty, drug cultivation or trafficking.
  • An offence involving sexual slavery or servitude.
  • An offence involving child pornography or violence.
  • A sexual offence or an offence connected with sex work.
  • An offence committed outside Victoria that would constitute an offence referred to any of the examples above, if it was committed in this state.

The offences must have been punishable by a prison term of three months or more when the person was found guilty or convicted. It must not be a spent conviction within the meaning of the Spent Convictions Act 2021 (Vic) or any equivalent law of a state or territory of Australia or of the Commonwealth. For more information, view the Spent convictions page.

Permission

If during the registration process, a disqualifying criminal offence is found, you may still be granted a registration. . Based on the result of background checks, you may be asked if you wish to apply for permission to be registered. If you are able to apply for permission, the BLA will notify you. For more information, view Disqualification and permission.

Application fees

The application fee for 1 July 2021 to 30 June 2022 is $214.30.

The application fee must be paid at the time of application. The fee is non-refundable.

Records checks

You must submit a consent form and certified copies of the required identity documents as part of your application. For more information, view Records checks.

The correct documents, properly certified, will help your application avoid delays.

The BLA will conduct checks with the Australian Criminal Intelligence Commission (ACIC) and other agencies to verify your eligibility to hold a licence. Any disputes about the accuracy of the results of the checks will be referred to the ACIC.

Providing incorrect information

It is a serious offence to knowingly make a false or misleading statement in relation to a registration application. Significant fines apply.

Unregistered trading

Unregistered owners corporation managers are liable for significant fines. For more information, view Penalties.

How to apply

You must use our myCAV online system to apply for registration as an owners corporation manager.

To start using myCAV, you will need to create your own myCAV account, using a personal email address to verify your identity and sign into your account. If you already have a myCAV account, sign in to your account and select ‘apply for an owners corporation manager registration’.

For more information, view About myCAV.

Individuals/Companies

Start application

Individual directors of the company do not need to be registered.

If you intend to operate your business in a partnership arrangement with one or more people, each person in the partnership must be a registered manager.

Additional documents required with your application

  • Professional indemnity insurance certificate of currency or policy schedule, which states that the insurance covers the name of the applicant and the owners corporation management business. For more information, view Professional indemnity insurance.
  • A completed Consent to national criminal history and other record checks (Word, 353KB)
  • Certified copies of the required identification documents including at least one document containing your certified photograph. Details are on the Consent to national criminal history and other record checks form.

After you lodge your application

Processing time

To avoid delays, please complete the form correctly and attach all necessary documents. The average processing time may be about 23 days (both individual and company).

You must not conduct business as an owners corporation manager unless the BLA grants you registration.

Additional information

When considering your application, the BLA may require you to provide further information. You will be notified by email if further information is required. The BLA may refuse your application if you do not provide this within a reasonable timeframe.

Change of information

If any change occurs in the information you have provided in your registration application, you must notify the BLA in writing within 14 days of becoming aware of the change.

Sharing your information

The BLA gives your information to:

  • Consumer Affairs Victoria
  • other law enforcement and regulatory bodies.

These organisations may report any relevant information to the BLA.

For privacy information, view Information and privacy - BLA.

Withdrawing your application

You can withdraw your application in writing at any time before it has been determined by the BLA; however, the fee is non-refundable.

Refusal of application

If your application is not successful, you will be notified by email. You can appeal the decision by applying to the Victorian Civil and Administrative Tribunal (VCAT) within 28 days of the decision.

Successful application

If your application is successful, you will receive a certificate of owners corporation manager registration by email which is ongoing unless surrendered, disqualified or cancelled. Once you are registered, you should familiarise yourself with your ongoing obligations and registration requirements.