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An owners corporation manager is anyone appointed by an owners corporation (formerly body corporate) to carry out its functions in managing and administering the common property.
These functions include maintenance and repairs, collecting fees, maintaining insurance and keeping financial records.
Any person or company carrying on business as an owners corporation manager for a fee or reward in Victoria must be registered by the Business Licensing Authority (BLA). You can apply for registration using the myCAV 'Start application' button on this page.
Before you start your application
Eligibility - individual
To be eligible for registration, you must hold professional indemnity insurance with a minimum coverage of $1.5 million.
You are automatically ineligible to be registered if you are currently:
- under 18 years of age; or
- insolvent under administration (bankrupt, debt agreements under Part IX or Part X); or
- a represented person under the Guardianship and Administration Act 1986 (where a guardian or administrator has been appointed).
Eligibility - company
To be eligible for registration, a company must hold professional indemnity insurance with a minimum coverage of $1.5 million.
The company is automatically ineligible to be registered if:
- it is under external administration, or
- any of its directors are currently insolvent under administration (bankrupt, debt agreements under Part IX or Part X) or a represented person under the Guardianship and Administration Act 1986 (where a guardian or administrator has been appointed).
The application fee for 1 July 2019 to 30 June 2020 is $211.20.
The application fee must be paid at the time of application. The fee is non-refundable.
The BLA will conduct checks with other agencies to verify the information provided in this application form.
Providing incorrect information
It is a serious offence to knowingly make a false or misleading statement in relation to a registration application. Significant fines apply.
Unregistered owners corporation managers are liable for significant fines. For more information, view our Penalties page.
How to apply
You must use our myCAV online system to apply for registration as an owners corporation manager.
To start using myCAV, you will need to create your own myCAV account, using a personal email address to verify your identity and sign into your account. If you already have a myCAV account, sign in to your account and select ‘apply for an owners corporation manager registration’.
For more information, view our About myCAV page.
Individual directors of the company do not need to be registered.
If you intend to operate your business in a partnership arrangement with one or more people, each person in the partnership must be a registered manager.
Additional documents required with your application
- Professional indemnity insurance certificate of currency or policy schedule, which states that the insurance covers the name of the applicant and the owners corporation management business. For more information, view our Professional indemnity insurance page.
- Evidence of identification (for companies, this is required for each director). This can be a copy of a:
- drivers licence or
- passport (if passport is current or expired for not more than two years) or
- birth certificate.
After you lodge your application
To avoid delays, please complete the form correctly and attach all necessary documents. The average processing time last quarter was 17 days (both individual and company).
You must not conduct business as an owners corporation manager unless the BLA grants you registration.
When considering your application, the BLA may require you to provide further information. You will be notified by email if further information is required. The BLA may refuse your application if you do not provide this within a reasonable timeframe.
Change of information
If any change occurs in the information you have provided in your registration application, you must notify the BLA in writing within 14 days of becoming aware of the change.
Sharing your information
The BLA gives your information to:
- Consumer Affairs Victoria
- other law enforcement and regulatory bodies.
These organisations may report any relevant information to the BLA.
For privacy information, view our Information and privacy - Business Licensing Authority page.
Withdrawing your application
You can withdraw your application in writing at any time before it has been determined by the BLA; however, the fee is non-refundable.
Refusal of application
If your application is not successful, you will be notified by email. You can appeal the decision by applying to the Victorian Civil and Administrative Tribunal (VCAT) within 28 days of the decision.
If your application is successful, you will receive a certificate of owners corporation manager registration by email which is ongoing unless surrendered, disqualified or cancelled. Once you are registered, you should familiarise yourself with your ongoing obligations and registration requirements.
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